Terms of Service

1. Acceptance of Terms

By accessing or using Firsta, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the service. Your continued use of the platform constitutes your ongoing acceptance.

2. Description of Service

Firsta is an AI-powered photo analysis and first impression report service. You upload photos of yourself, pay a one-time fee of $7.99, and receive an AI-generated report delivered to your email address. The report provides interpretive insights on how your photos may present you across various contexts.

3. Eligibility

• You must be at least 18 years old to use Firsta independently.
• By using the service, you confirm you have the legal right and authority to upload all photos submitted.
• Users aged 13–17 may only use the service with verifiable parental or guardian consent.

4. Acceptable Use

You agree not to:

• Upload photos of other people without their explicit consent
• Upload images of anyone under 18 years of age
• Upload illegal, obscene, defamatory, or otherwise harmful content
• Use the service to harass, intimidate, or harm any person
• Attempt to reverse engineer, scrape, or abuse the Firsta platform or its systems
• Use automated tools or bots to access the service in an unauthorised manner
• Upload content that infringes on the intellectual property or privacy rights of any third party

5. AI-Generated Reports — Important Limitations

• Reports are generated by artificial intelligence and are interpretive, not objective.
• Firsta does not guarantee any specific outcome — including more dating matches, job offers, or improved social outcomes.
• Reports are for informational and self-improvement purposes only and do not constitute professional advice of any kind.
• AI output may contain inaccuracies, errors, or biases. We make no warranty as to the accuracy or completeness of any report.

6. Payments and Refund Policy

• The current price is $7.99 per report.
• Payments are processed securely by Stripe, Inc.
• All sales are final. We do not offer refunds once a report has been generated and delivered.
• If a technical issue prevents your report from being generated or delivered, contact support@firsta.app with details — we will review your case and determine if a replacement report is appropriate.

7. Your Content and Ownership

• You retain full ownership of all photos you upload to Firsta.
• By submitting photos, you grant Firsta a limited, non-exclusive, revocable licence to process them solely for generating your report.
• This licence expires when your photos are deleted (within 24 hours of session expiry or upon request).
• You warrant that you own or have the necessary rights to all content you upload, and that uploading it does not violate any third party's rights.

8. Intellectual Property

The Firsta platform, design, branding, user interface, and report templates are owned by Firsta and protected by applicable copyright and intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from any part of the platform without prior written permission.

9. Disclaimers

• The service is provided "as is" and "as available", without warranties of any kind, express or implied.
• Firsta does not guarantee uninterrupted, error-free, or secure access to the service.
• To the fullest extent permitted by applicable law, Firsta disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• Firsta's total liability for any claim arising from your use of the service shall not exceed the amount you paid for the specific report giving rise to the claim.
• Firsta is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or other intangible losses.

11. Governing Law

These Terms are governed by the laws of [Jurisdiction — to be confirmed]. Any disputes will be resolved in the courts of that jurisdiction. This section will be updated when company registration is finalised.

12. Changes to These Terms

We may update these Terms from time to time. The version number and "Last updated" date at the top of this page will be changed accordingly. Your continued use of Firsta after any update constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Email us at support@firsta.app — we aim to respond within 2 business days.